What if I need to make changes to my order once I receive my RSVP's?
No problem. We understand you may not have a final count until a month or two before your event. When you place your order we can determine a close estimate for the reservation fee. We can then adjust the remaining balance when you determine your final guest count. As long as it's not a huge increase in the total number of chairs, it should not be an issue.
Can I change the number of chairs after I place the order?
Absolutely. If you decide you need more or less, just let us know two weeks prior to your event and we'll adjust the remaining balance accordingly. Everything is subject to availability.
When do I pay for my chairs?
A 50% reservation fee is required to reserve chairs for your event. The final count is due to a minimum of 14 days before the event. The remaining balance is due to a minimum of 10 days before the event.
What colors do you have available to rent?
We have mahogany, gold, silver, white, antiqued white, black, and clear Chiavari chairs for rent.
What cushion colors do you have?
One cushion per chair is included with our Chiavari chairs. White, black, ivory is standard and included. Burgundy and UGA red are also available. For other requirements, contact us.
Are there delivery charges?
Delivery fees vary by distance and order size. The term "delivery charges" describes round-trip delivery and pick-up. It does not include setup or take-down of equipment and can vary based on the items on your order. **delivery fees are subject to change based on factors such as fuel prices. Contact us for specific details.
What about other fees?
There are two additional fees that may affect your price. If your venue requires us to pick up the chairs immediately after your event there will be an after-hours pickup charge. Also, if your venue requires the use of an elevator or stairs, there will be an additional charge for the extra time and care needed to deliver the chairs.
What info do you need to make a reservation?
We are more than happy to check on availability for your event. We will need the following information: Number of chairs required, Chair color preference, Date of event and Location of event.
Can I come by and see the chairs?
Yes. You are welcome to visit our showroom and view our chairs. We are open by appointment only.
What about broken, damaged or missing chairs?
The customer is responsible for the equipment from the time of delivery until the time of pick up. We do charge for missing, broken, and damaged chairs. Be sure equipment is secured when not in use and protected from the weather.
Do you have a minimum order?
Yes, we require an order of at least 50 units before taxes, delivery, etc on all orders.
When should I reserve the chairs?
We recommend you make your reservation as soon as possible! As a low-price leader with a large service area, our products go fast. For example, in certain Chiavari colors, we Stock limited inventory so you will want to reserve them well in advance to ensure availability.
What time of day will my chairs be delivered?
We will work with you or your event coordinator on a delivery time. In many cases, we will make deliveries 5-6 hours prior to your event to ensure ample time for setup.
Can we pick up the chairs ourselves?
No. We have special equipment to move the chairs and prefer that our own staff handle the chairs.
